CCalclabhub

Marketing

Group share

The percentage of respondents in a given group.

The Formula

Share = group / total x 100

The percentage of respondents in a given group.

SymbolMeaning
gGroup count
NTotal responses

What Each Symbol Means

gcount

Group count

Responses in the group.

Ncount

Total responses

All responses including passives.

See It Worked With Real Numbers

A formula on its own does not tell you which number goes where. The how to calculate net promoter score page applies this equation to a concrete case, shows every intermediate step, and names the mistakes that produce a wrong answer even when the algebra is right.

Where This Formula Appears

This equation is the working core of How To Calculate Net Promoter Score, filed under Business. Every number the guide produces comes from substituting into this one line.